City of New Hope Suspends Non-essential Operations

Effective Wednesday, March 18.
Posted on 03/17/2020

Updated on 4/2/2020

On March 16, 2020, the New Hope City Council made the decision to extend the closure of parks and recreation facilities to all city facilities and suspend non-essential functions, effective Wednesday, March 18. This decision is in response to Governor Walz’s on-going communications and executive orders related to the COVID-19 pandemic. Currently this closure extends through Friday, April 10, unless otherwise indicated below.

Mayor Hemken gives interview with CCX Media
Update Video on 3/31


  • New Hope City Hall, 4401 Xylon Ave N
  • New Hope Public Works, 5500 International Pkwy
  • New Hope Ice Arena, 4949 Louisiana Ave N (through May 3)
  • New Hope Golf Course, 8130 Bass Lake Rd

City Services

  • Police and fire-rescue services will continue to be staffed.
  • Public works will continue to monitor services and have staff on stand-by for emergency needs. Call 763.531.5170 for emergency public works needs.
  • Beginning Wednesday, March 18, non-essential city employees will no longer report to work at city buildings. Employees who are able to work remotely, will do so. To mitigate the risk of financial hardship to employees and their families, the City will continue to pay all employees, including employees who cannot work remotely, at their normal rate of pay. Employee staffing policies may change as the situation continues to evolve.
  • During the closure, employees will not have access to their office phones. The best way to communicate with employees during this time is by email, but understand there will likely be delays.
  • The city is still issuing building, plumbing, mechanical, and electrical permits. Completed applications may be emailed to Inspections via texted pictures and FaceTime may be scheduled by calling 763.257.2193.
  • Inspections of other permits (ROW, stormwater, etc.) are postponed until further notice.
  • Procedures are in place to continue providing water and sanitary sewer services. Call 763.531.5170 for water or sanitary sewer emergencies.
  • With emergency response being the main priority, until further notice police staff will no longer provide fingerprinting services for the public.
  • Utility payments can be made online via the city website, or dropped at city hall in the drop box near the front door. Messages may be left on 763.592.6760 and staff will return calls as soon as they are able. The city will not turn off water due to non-payment.
  • All Parks & Recreation activities, classes, programs, events, and facility rentals, are canceled or postponed through May 3.
  • All playgrounds and the skatepark have been closed due to the difficulty of effectively cleaning and social distancing respectively. Parks and trails remain open.


  • City hall will be open for the April 2 Board of Appeals and Equalization meeting. To abide by the recommendation of fewer than 10 individuals gathering, some staff and council members will be remote, and the public will also have this option (details for connection are available within the meeting on the city calendar). The agenda packets will be available on the city website before the meetings.
  • All other city meetings are canceled through April 10.