Patrol Division

The New Hope Police Department Patrol Division is comprised of 23 total officers including 6 Sergeants, 14 Patrol Officers, 2 K9 Teams, and 1 Traffic Officer.  Under the direction of Captain Scott Crocker, members of the Patrol Division are responsible for a variety of duties beyond their street assignments including Firearms and Defensive Tactics, Field Training, Citizens Police Academy, Predatory Offender Registration, Police Explorers, and Equipment Rendering. Also included in the Patrol Division are 4 Community Service Officers, Animal Control, and the Police Reserve Unit.


The most visible division of the Police Department is Patrol. Patrol Officers respond to 911 calls for service, take reports, make traffic stops, and proactively patrol the city. Patrol Officers work 12 hour rotating shifts.

K9 Unit

The New Hope Police Department K-9 Unit is part of the Patrol Division. There are currently two K-9 Officers assigned to patrol. Both K-9 Officers and their partners go through a vigorous training program that prepares them for police work. Initially, the dogs receive training in obedience, article searches, tracking, agility and criminal apprehension. They will also receive training in narcotic detection. The K-9s will continue training throughout the year where they will have to meet their annual goal of achieving certification (PD-1) and narcotic detection.

Educating the public is important to the K-9 Unit. Officers within the unit conduct public demonstrations at various events throughout the year when requested. Please contact Sgt. Tim Hoyt at with any questions or to submit a request for a demonstration.

K9 Kody

Officer Robles and his partner Kody have been assigned to patrol since 2013. Kody is a German Shepherd and is both Patrol and Narcotic Detection Certified by the U.S.P.C.A.

Officer Robles and K9 Kody

K9 Dex

Officer Dyer and his partner Dex have been assigned to patrol since 2017. Dex is a Belgian Malinois and is both Patrol and  Narcotic Detection Certified by the U.S.P.C.A.

Officer Dyer and K9 Dex

Traffic Unit

The Traffic Unit is responsible for increased traffic contacts, investigating traffic related complaints, enforcing commercial vehicle laws, and drug interdiction. The goal is to educate the public and reduce the number of crashes in New Hope. The high visibility of enforcement has proven to be the most effective method in reducing property damage, injuries, and death from traffic-related crashes.

Community Service Officers

The New Hope Police Department has full-time and part-time Community Service Officers (CSO). Community Service Officers are uniformed civilian employees who handle tasks and calls for service that don't necessarily need a sworn officer to handle them. 

Community Service Officers support patrol officers by assisting in traffic direction, issuing parking citations, handling animal control calls, equipment maintenance, bookings, and transports. 


The New Hope Police Department is part of the West Metro SWAT (Special Weapons and Tactics) Team, consisting of officers from New Hope, Crystal, and Robbinsdale. Under a central command system, 15 Operators, 4 Crisis Negotiators, and 1 Medic are trained to respond to higher risk incidents within the cities. These higher risk incidents may include high risk warrant service, barricaded subjects, public unrest, or any other incident deemed too risky for patrol officers to handle. 

Team members are on-call 24/7. Officers are selected for the team basked on exceptional work performance and competency. They also pass a rigorous fitness test. 

Members of the West Metro SWAT Team train together a minimum of one full day per month, and at least one multi-day training session at Camp Ripley a year to maintain a high level of proficiency. In 2017, the team logged over 150 hours of specialized training. 

In 2019 the New Hope Police Department acquired an MRAP (Mine-Resistant Ambush Protected) Vehicle. The MRAP will be used by the West Metro SWAT Team. For more information see the link below.

Animal Control

For more information on Animal Control see the link below.

Police Reserves and Explorers

For more information about the Reserve Unit or Explorer Post see the link below.


New Hope Police Department
4401 Xylon Avenue North
New Hope, MN 55428



Non-Emergency Dispatch:



Fax: 763-531-5174

Office Hours:

8am to 6pm Monday-Friday
10am-2pm Saturday
CLOSED Sundays and Holidays